Warranty Registration

Warranty coverage begins on the original date of purchase. Proof of original date of purchase from an authorized Hearthland Products Dealer is required to validate Warranty. Without receipt of Warranty Registration and proof of date of purchase, the warranty will begin from ship date to dealer or retailer.

Procedure for Warranty Service

Complete Warranty Registration.
Contact your nearest Hearthland Products Dealer for service and/or part replacement as stated under the conditions of the Warranty.
Be prepared to provide the following: purchaser’s name, date of purchase, copy of dated sales receipt, model and serial number of product and an accurate description of the problem.

To review warranty for grills click here.

To review warranty for stoves click here.

Hearthland divider logo

* Required Fields

First Name: *

MI:

Last Name: *

Address 1: *

Address 2:

City: *

State/Province: *

Postal Code: *

Country: *

Phone: *

E-mail: *

Model: *

Model Number: *

Serial Number: *

Please include all four or five digits of your serial number.

Purchased From: *

Date of Purchase: *

Accept Terms: *

I accept the Terms of the Limited Warranty as stated by Hearthland Products, LLC

Questionaire

Please quickly answer the questions below to help us serve you better!

1. How did you hear about this product?:

Hearthland Products Website

Retail Location

Word of Mouth

Research via Internet, but then purchase at retail location

Other Website or Blog:

Catalog or Mailing:

2. Decision Maker Age and Gender:

Male Age: years

Female Age: years

3. Which group describes your annual family income:

4. Occupation:

5. Product Purchased is for:

6. How often will you use your new product?:

7. Grill purchases only, stove purchases skip to question 10.
What functionalities of the grill will you use and what percentage of the time?

Grilling:

Smoking:

Convection Oven Cooking:

Pizza Oven Cooking:

8. Grill purchases only. Stove purchases skip to question 10.
What factors most influenced your decision to purchase this product, rate 1-5; 5 being most important.

Versatility/range of cooking abilities
(3-in-1 appliance):

Convenience (Ease of use. Grill,
smoke, and cook unattended):

Flavors -wood fired flavors:

Reputation of Product/Brand:

Reputation of dealer, website,
or catalog:

Attractive Appearance:

Salesperson's Recommendation:

Personal Recommendation:

On-line Rating/Review:

Quality/Durability:

9. Grill purchases only.
In your household, who will perform the grilling/cooking and what percentage of the time?

Male:

Female:

10. Stove Purchases Only.
What factors most influenced your decision to purchase this product, rate 1-5; 5 being most important.

Product Styling/Appearance:

Product Performance (range and BRU heat output, hopper capacity):

Ease of Operation/Control Panel:

Ease of Maintaining and Cleaning (magnetic sides/ash drawer):

Clean Airwash Glass System:

Reputation of Product/Brand:

Reputation of Dealer, Website, or Catalog:

Salesperson's Recommendation:

Personal Recommendation:

On-line Rating/Review:

Quality/Durability:

Hearthland Products, LLC

Where to Buy

Warranty Registration

Questionaire

Made In USA

Tel. 888-883-2260